How It Works: Receiving Your Floors
Once your order is placed, your Board Brokers flooring consultant will coordinate all of your shipping needs with you or your builder, designer or architect. We’ll ensure that your floors arrive at the job site or to your home on time and that they are shipped in the manner you prefer, whether it’s by truck, ship or plane. For residential deliveries, we’ll make sure your truck has a lift gate for to your door delivery.
Floors in stock will be processed for delivered immediately, sometimes same-day or within 24 hours. Custom orders will typically arrive in 6 to 8 weeks depending on the complexity of the custom job, however, rush ordering is available.
With any order, your Board Brokers flooring consultant will keep you updated throughout the process with tracking numbers and specific delivery windows.