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Please be advised that receipt of deposit on a job acknowledges acceptance of the designated invoice. Wood is a natural product and therefore Boardbrokers requires that each job have a client signed control sample, that will be finished and milled from your specific lumber you are purchasing. An approved sample must be received to begin your final finished project. Once a job is completed clients have the option of approving the final product at our Van Nuys facility within 48hrs of completion or receiving two 10" boards sent via 2 day Fedex for the final approval. If clients decide to waive their option of the following terms above, please provide a waiver in writing as Boardbrokers will not be held responsible for any color, grade, or quality issues once material ships.